September 11 memories from an everyday mom from Ohio

I was on my way to work in Hilliard, Ohio when I heard about the plane hitting the north tower. The TV was on as I arrived to work and we all watched in horror as the second plane hit the south tower. We wondered if there was any way to rescue people off the roof by helicopter, but soon it became apparent that this was a situation where rescue may be impossible. People were waving from the windows; people were jumping from the windows. We could see the flames licking at the back of people's necks as they had to make the terrible decision to burn or to jump.